Privacy Policy
Privacy Policy
At FamilyTies Chat Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
a. Personal Information:
Name, email address, and contact information.
Payment details (see Payment Information section).
Any information you voluntarily provide during chat sessions.
b. Non-Personal Information:
Browser type, device information, and usage data collected through cookies and similar technologies.
2. How We Use Your Information
To provide and manage our services.
To communicate with you regarding bookings, updates, and promotional offers.
To improve our website and services through analytics.
To ensure compliance with our terms and conditions.
3. Payment Information
For online payments, billing details are processed securely via third-party payment processors (e.g., credit card or digital wallet transactions).
For wire transfers, payment instructions are provided to clients for direct bank-to-bank transactions. Sensitive banking information is not stored or managed by our business.
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes.
We may share data with trusted service providers who assist in delivering our services, subject to strict confidentiality agreements.
Information may be disclosed if required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features.
7. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for data processing where applicable.
Lodge a complaint with a data protection authority if you believe your rights have been violated.
8. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy regularly.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: angelali@familytieschat.com
Website: www.familytieschat.com